Last Updated: 12/07/2023
1. Returns and Exchanges:
- We want you to be satisfied with your [SightSaver] purchase. If you are not entirely pleased, we offer a hassle-free return and refund process.
2. Eligibility:
- To be eligible for a return:
- The item must be unused and in the same condition as received.
- It must be in the original packaging.
- Your purchase should be within the last 30 days.
3. Initiating a Return:
- To initiate a return, please contact us at [mavheneke101@gmail.com] with your order number and reason for return. Our customer support team will guide you through the process.
4. Shipping Costs:
- Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.
5. Refund Process:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [7] days.
6. Exchanges:
- If you wish to exchange your item, please contact us. We will guide you through the exchange process.
7. Defective or Damaged Items:
- If you receive a defective or damaged item, please contact us immediately. We will arrange for a replacement or refund.
8. Contact Information:
- For further assistance or inquiries, please reach out to us at [mavheneke101@gmail.com].
9. Address for Returns:
- [Kaalfontein Midrand Johannesburg]
10. Policy Changes: – [SightSaver] reserves the right to modify this return and refund policy at any time. Changes will be effective immediately upon posting on the website.
We appreciate your business and strive to make your shopping experience with [SightSaver] enjoyable. If you have any questions, our customer support team is ready to assist you